Refund policy

Wise Company Return & Refund Policy

We accept returns within 30 days of delivery for eligible physical products, including fine-art prints, antiques, historic objects, and other physical merchandise.

To request a return, please contact us at jdurrwise@gmail.com within 30 days of receiving your order. Please do not send an item back before your return has been approved. Eligible physical items must be returned in the condition in which they were received and must not show signs of damage or use. Return shipping If your return is approved, Wise Company will provide return instructions and a return shipping label. Damaged or incorrect orders Please inspect your order when it arrives and contact us promptly if your item is damaged, defective, or incorrect. We will work with you to resolve the problem. Non-returnable items Digital downloads are not returnable and all digital-download sales are final. Custom or personalized orders and sale items are also non-returnable. Exchanges We do not offer direct exchanges. If you would like a different item, please contact us about returning the original item and then place a new order. Refunds Once we receive and inspect an approved return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method within 10 business days. Your bank or credit-card company may require additional time to post the refund. Return address Wise Company 107 Frenchman's Cay Ridgeland, MS 39157 Phone: (601) 506-9473 Email: jdurrwise@gmail.com Questions If you have questions about a return or refund, please contact us at jdurrwise@gmail.com or (601) 506-9473.